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Why is my pool cleaner not pumping water?

Check to see if the propeller on the top of the robot is spinning.

If it is not, check to see if hair or string is wrapped around the propeller shaft.

Remove the outlet top (make sure the machine is turned off and has no power running to it) and see if the propeller can move freely by rotating it with your finger or a pencil.

If the propeller moves freely, it may be a pump motor issue.

If the propeller moves freely, it may be a pump motor issue. Please contact an Authorized Service Center near you by using our Locator or call all our Customer Service Hotline at 1-800-845-4856

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