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  2. Why is my robot moving slowly and doesn’t seem to be vacuuming or picking up debris?

Why is my robot moving slowly and doesn’t seem to be vacuuming or picking up debris?

  • Run the robot in the water without the filter bag.

    If the robot runs normally, without the filter bag, the filter bag may be clogged.

  • Wash the filter bag in your washing machine on gentle cycle, cold water, NO detergent.

    Or, hand-wash the filter bag in a 5 gallon bucket of water. This will release the dust particles from the bag into the bucket.

  • Reinstall the bag and run the cleaner.

 

If the robot is still not moving or vacuuming, there may be an issue with the pump motor, power supply, or cable.

Please contact an Authorized Service Center near you by using our Locator or call all our Customer Service Hotline at 1-800-845-4856

 

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