Bumper to Bumper warranty coverage for 2 years from the date of purchase.
Two Year Bumper to Bumper Coverage: for all parts, including power supply, pump and drive motors, electrical cables, brushes, tracks, belts, bushings, handles,
enclosures, filter bags, wheels, remote control and all plastic components.
Subject to the terms and conditions of this Warranty, Aqua Products, Inc. warrants to the consumer who is the initial purchaser of this unit to be free from defects in workmanship and materials under normal use and conditions (as described below) for two (2) years from the original date of purchase (the Coverage Period). For this unit to be covered by this warranty, the warranty registration card accompanying this warranty must be mailed to Aqua products at the address provided below no later than ten (10) days after the date of your purchase of this unit (Purchase Date), along with an original or copy of the receipt or sales slip demonstrating such purchase and the date of purchase date.
Warranty: This Warranty covers: all parts of this unit, including power supplies, pumps, motors, electrical cables, brushes, treads, belts, bushings, handles, enclosures, bags, wheels, remote controls and other components and defects in workmanship or materials under normal conditions and normal use, with such use in compliance with the Operator’s Manual (including without limitation the preventative maintenance described in such Manual) and in private residential pools in the United States of America. Each defect or failure of this unit or any parts of it due to commercial use, unauthorized modification, misuse, abuse, neglect, acts of God (such as an earthquake) or accident is excluded from this Warranty. Furthermore, Aqua Products recommends (but does not require) that maintenance or repairs be performed only by Aqua Products or an Aqua Products Authorized Service Center (“Authorized Service Center”), as improper or incorrectly performed maintenance or repairs (including without limitation the use of defective parts) voids this Warranty.
For each part determined by Aqua Products to be defective or to have failed under such use and conditions within the Coverage Period, Aqua Products will, at its option, repair or replace such part at no expense to you (provided, however, that you will be responsible for all shipping or transportation costs in connection with transporting this unit to and from Aqua Products or an Authorized Service Center. In the event of such defect or failure of any such part, the foregoing will be your exclusive remedy.
Limitations: This Warranty is in lieu of all other express warranties, obligations or liabilities. ALL IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES INCLUDING, BUT NOT LIMITED TO, EACH IMPLIED WARRANTY OF MERCHANT-ABILITY, SHALL BE LIMITED IN DURATION TO TWO (2) YEARS FROM THE PURCHASE DATE. EACH ACTION FOR BREACH OF WARRANTY HEREUNDER, INCLUDING, BUT NOT LIMITED TO, BREACH OF AN IMPLIED WARRANTY OF MERCHANT-ABILITY, MUST BE BROUGHT WITHIN A PERIOD OF EIGHTEEN (24) MONTHS FROM THE PURCHASE DATE. IN NO CASE SHALL AQUA PRODUCTS BE LIABLE FOR ANY OR ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED. No agent, representative, dealer or employee of Aqua Products has the authority to increase or alter the obligations of this Warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
WARNING: Some vinyl liner patterns are specifically susceptible to rapid surface wear and pattern removal caused by objects coming into direct contact with the vinyl surface, including pool brushes, pool toys, floats, fountains, chlorine dispensers, and automatic pool cleaners. Vinyl liner patterns can be seriously scratched or abraded simply by rubbing the surface with a pool brush. Additionally, Ink from the pattern can also rub off during the installation process or when it comes into contact with objects in the pool. Aqua Products is not responsible for, and the Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.
Warranty Service: To obtain warranty service for this unit, please contact the Aqua Products Customer Service Department each time to receive a Return Authorization Number. NO WARRANTY SERVICE WILL BE PROVIDED WITHOUT A PRIOR RETURN AUTHORIZATION NUMBER FROM AQUA PRODUCTS, AS AQUA PRODUCTS WILL REFUSE WARRANTY CLAIMS WITHOUT SUCH NUMBER. Return the robot adequately packed, clearly print the RMA number on the outside of the box and attach a copy of the invoice including date of purchase, serial number and description of the problem.
To schedule warranty service (and obtain a Return Authorization Number), review warranty coverage, inquire about technical service issues or ask other questions, contact the Aqua Products Customer Service Department by telephone (1-800-845-4856) or by e-mail: CustomerService@AquaProducts.com